How to become beauty consultants for your clients
What makes a professional stand out in the salon? It is not only their impeccable technical skills, but also their ability to listen and communicate, which are the foundations of an image consultation.
Salon Management
What you will learn in this course
learn methods, techniques and strategies to help your clients define their desires
communicate clearly and establish a trusting relationship with the client in the salon
increase sales and retail in a way that is useful, ethical and professional
Image consulting is a service that is more and more in demand, becoming indispensable in the salon, but to offer a quality consultation, it is necessary to apply the right method. Communicating convincingly and persuasively, without crossing over into insistence, is fundamental for the success of a consultation, to guide the client in connecting their desires with the right salon treatments and the most suitable products to use at home. This involves intercepting the real needs and desires we are faced with, and promptly being able to provide professional support for the client when making a choice, while also increasing sales and retail in an ethical and professional way
Salon owners and managers, collaborators, and in general all those who want to update and perfect their style of approach when it comes to the end customer and consultations.
A short self-assessment test is included at the conclusion of the course, after which a digital document attesting that the training experience has been completed will be issued.
