Emotional Intelligence: how to communicate in the salon
Improve your ability to communicate with clients. On this course, you will discover all the benefits that emotional intelligence can bring to your professional and personal relationships.
Salon Management
What you will learn in this course
learn to listen better, and to make yourself heard
become more present and aware when communicating with others
avoid communicative errors and inaccuracies that could compromise your professional and personal relationships
fully master your communication skills
Emotional intelligence is a very powerful tool that becomes a resource when it comes to identifying and understanding the needs, both expressed and unexpressed, of a client in the salon. This course is useful for those who want to improve their ability to communicate with others with more awareness, and when needed, also with the right emotional distance. Applying emotional intelligence allows us to significantly improve the quality of our communication and work on how effective it is, opening up more opportunities for success in life and in our work.
Sector professionals, salon owners, and employees working in contact with the public. Anyone who wants to progress in their personal development and gain more awareness of themselves and their own skills.
A short self-assessment test is included at the conclusion of the course, after which a digital document attesting that the training experience has been completed will be issued.
