Sales (and retail) techniques and styles
Tools, strategies and methods for creating empathy and intercepting the needs of possible clients.
Salon Management
What you will learn in this course
Learn and understand clients' needs and requirements in an elegant, discreet way
Discover methods, strategies and useful tools, from the basics of sales to the most effective persuasive techniques
Precisely understand the sales process that follows a consultation
Find and perfect your own personal sales style
On this course we will look at everything involved in the sales process. However much experience and personal style we may have in sales, this is a field where there is no limit to the possibilities for improvement and development. This is because the sales process has to do with communication, our own character and temperament and that of our potential customer, and our ability to sense and anticipate their needs.
On this course, you will learn a method for working on yourself and your communication, confronting yourself, starting by defining goals, and continuing with techniques and principles for more effective persuasion.
Sector professionals, business owners, salon owners, employees and sales representatives. For anyone who wants to acquire useful tools for improving their style of approach and selling style.
A short self-assessment test is included at the conclusion of the course, after which a digital document attesting that the training experience has been completed will be issued.
